For pricing and quotes in volume, please call us (909)937-2361 or email hello@growpowerusa.com

Warranty

Click here to register your GrowPower Product Warranty!

Warranty Policy

GrowPower (American Greenpower USA Inc.) warrants its mechanical and electronic components to be free of defective materials and workmanship for a total of (3) years from the original date of purchase unless otherwise stated. If product needs to be warrantied within the (1st) year of purchase, GrowPower will replace or repair the product with new or refurbished product of the same or functionally equivalent ballast, lighting fixture, or component or part.  After the (1st) year, a credit will be applied towards the purchase price of the new replacement product. Please take a look at the Warranty Credit Calculation section below. Our products are constantly evolving and improving with increased efficiency, better light spectrums, and breakthrough technology. We stand behind our products 100% and this model allows us to provide you with the highest quality products we have available.

GrowPower has discretion to examine all products prior to determination of warranty status. Products must be used in suitable conditions and environment within range of normal operating temperatures and suitable environmental conditions. This warranty is limited to the replacement or credit value of the product itself.

American Greenpower USA bulbs carry a limited (1) year manufacturer’s warranty from the original date of purchase against defects and workmanship of materials. Bulb warranty will not cover light depreciation over the warranty period and beyond. Warranty will not cover damages as a result of improper installation, negligence, or handling of the bulbs.

GrowPower LED products will be considered defective in material or workmanship if a total of 15% or more of the individual LED chips in the LED fixture fail to illuminate. Warranty does not cover light depreciation over warranty period and beyond.

Warranty only applies to products purchased by the original purchaser from an authorized retailer, distributor, or from GrowPower / American Greenpower USA directly. Warranty claims submitted without proof of original purchase or authorization from place of purchase will be disqualified. Warranty is not transferrable or assigned by the original owner / user.   Products purchased second-hand will not be eligible for warranty. Please contact the retail store or distributor of original purchase with sales receipt.

Product warranty does not cover the costs of removing and reinstalling the product (including labor), or damage to the product caused by misuse, improper installation or customer modifications.  GrowPower is not responsible for product shipping costs, incidentals or loss during the shipment to GrowPower. Repairs or modifications to our Lamp and Ballast by any non-GrowPower authorized person, without obtaining written approval from GrowPower, will invalidate this warranty.

THE FOREGOING SHALL CONSTITUTE THE SOLE AND EXCLUSIVE REMEDY OF THE PURCHASER AND THE SOLE AND EXCLUSIVE LIABILITY OF GROWPOWER / AGP.  GROWPOWER LIABILITY UNDER THIS WARRANTY SHALL BE LIMITED TO THE REPLACEMENT OF THE GROWPOWER PRODUCTS.  IN NO EVENT SHALL AGP BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES SUCH AS EQUIPMENT CHARGES, LABOR RATES REQUIRED TO REMOVE AND/OR RE-INSTALL EQUIPMENT OR REPLACEMENT PARTS.  NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS MADE OR IS TO BE IMPLIED.  GROWPOWER WILL NOT BE LIABLE UNDER ANY CIRCUMSTANCES, WHETHER AS A RESULT OF BREACH OF CONTRACT OR WARRANTY, TORT OR ANY OF THE AFORESTATED DAMAGES, INCLUDING LOST PROFITS OR REVENUES, LOSS OF PRODUCTIVITY, INTEREST CHARGES OR COST OF CAPITAL, COST OF SUBSTITUTE EQUIPMENT, SYSTEMS, SERVICES, OR DOWNTIME COSTS, DAMAGE TO OR LOSS OF USE OF PROPERTY, OR INCONVENIENCES, OR ANY OTHER COSTS OR DAMAGES. 

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

WARRANTY DOES NOT COVER ANY DAMAGE AS A RESULT OF FORCE MAJEURE, OR OCCURRENCES FROM EXTRAORDINARY EVENTS OR CIRCUMSTANCES, SUCH AS WAR, STRIKE, RIOT, CRIME OR AN EVENT DESCRIBED BY “ACTS OF GOD” OR “NATURAL DISASTERS”, SUCH AS FLOODINGS, EARTHQUAKES, VOLCANIC ERUPTIONS, TORNADOES, HURRICANES, LIGHTNING STRIKES OR HAIL STORMS. 

Warranty Credit Calculation

GrowPower will replace or repair the product under warranty during the (1st) year of original warranty period. Warranty credit applies at beginning of the 2nd year (24-months remaining) of product warranty period.

Our products are constantly evolving and improving with increased efficiency, better light spectrums, and breakthrough technology. We stand behind our products 100% and this allows us to provide you with the highest quality products we have available at any time.

The credit formula: Invoiced Purchase Price ($) x Original Warranty Period Remaining (months) / Original Warranty Period (36 months) = $ Credit Amount Towards New Replacement Product

Product

Invoiced Purchase Price ($) *prices displayed are for example purposes only

Unexpired Original Warranty Period (months)

Warranty Period (months)

Credit Amount Towards New Replacement Fixture ($)

CMH 630W

$299

18 months

36 months

$149.50

HPS 1000W

$329

12 months

36 months

$109.67

LED 640W

$1299

6 months

36 months

$216.50

The warranty period for replaced or repaired products will be a continuation of the original product warranty term. For products warrantied with credit applied, that product will carry a new (3) year product warranty period beginning from the new date of purchase.

No retailer, agent, sales representative, or other supplier of GrowPower products can modify, state additional warranty claims through word of mouth, written, or from dealing or trading without consent and approval of GrowPower. GrowPower reserves the right to discontinue this warranty without notice.

To submit a warranty request, please fill out and submit this form.